1) Problem: printer doesnt' work. Reason: a) virus b) dead battery c) no ink d) too little free memory e) no Internet access 2) Problem: printer doesn't work. Solution: a) replace ink in the printer b) plug in c) connect the Internet d) download anti-virus software e) delete some files 3) Problem: computer turned itself off. Reason:  a) virus b) dead battery c) no ink d) too little free memory e) no Internet access 4) Problem: computer turned itself off. Solution: a) replace ink in the printer b) plug in c) connect the Internet d) download anti-virus software e) delete some files 5) Problem: a website froze. Reason:  a) virus b) dead battery c) no ink d) too little free memory e) no Internet access 6) Problem: a website froze. Solution: a) replace ink in the printer b) plug in c) connect the Internet d) download anti-virus software e) delete some files 7) Problem: crash. Reason:  a) virus b) dead battery c) no ink d) too little free memory e) no Internet access 8) Problem: crash. Solution: a) replace ink in the printer b) plug in c) connect the Internet d) download anti-virus software e) delete some files 9) Problem: computer works slowly. Reason:  a) virus b) dead battery c) no ink d) too little free memory e) no Internet access 10) Problem: computer works slowly. Solution: a) replace ink in the printer b) plug in c) connect the Internet d) download anti-virus software e) delete some files

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