1) Since you’re not on the receiving end of your non-verbal communication with others, it’s challenging to really “see” what signals you convey with your body language. Body language is important. In fact, your non-verbal signals are responsible for communicating 55% of your message. If you exhibit any of the body language mistakes to avoid at work that I outline below, it’s time to commit to (1) ….. the habit. a) breaking b) retracting c) quit d) stop 2) 2. Concentration face instead of smiles. Even though many of you who don’t smile often at work aren’t necessarily grumpy and dissatisfied, that’s what your face (2) …... When you walk into a meeting, smile. When you talk on the phone, smile. People want to interact with positive and confident people, so do what you can to plaster (3) ….. on your face whenever you can. a) conveys /a smile b) relates / a laugh c) consists of / happiness d) suppresses / out 3) 2. Wimpy handshake. The way you connect with another when you grab their hand in a handshake is important. You should have good posture, a firm (not rigid) shake and look them in the eye. These actions emanate your self-assuredness. A wimpy grip just opens you (4) ….. to be misunderstood by those you interact with. a) out b) off c) across d) up 4) 3. Breaking eye contact. When interviewing for a job, most of us know it’s important to maintain eye contact with the person across the table yet some of us forget to continue this practice once on the job. While you shouldn’t stare at the other person, your gaze shouldn’t dart back and forth across the room or break (5) ….. too soon. When someone is speaking to you, look them in the eye—not at your phone, your computer or your notepad. Eye contact helps connection and builds trust.  a) out b) apart c) away d) off 5) 4. Leaning too far in or out from others. First, you should always stay oriented to the conversation to show that you are engaged. However, if you lean too far into a conversation you might be seen as too aggressive and if you (6) ….. your body language sends the message that you’re not engaged or even lazy. Try to maintain a neutral body posture at all times. Even though our workplaces are much more casual than they used to be, leaning on a wall or furniture can also be interpreted to mean you’re too comfortable and don’t take the job seriously. a) lean off b) lean back c) fall out d) fall back 6) 5. Glances at phone. People looking at their phones 24/7 and even during meetings and presentations may be commonplace, but that doesn’t mean it’s sending the right message. (7) ….. your job requires that your attention be on your phone every minute of the working day, be respectful of the people in the room and don’t engage with your phone more than you engage with them. For similar reasons, incessant glancing your watch conveys to others in the room you’re bored, disinterested or just plain rude. a) if b) whenever c) only when d) unless

Reading time. Decide which answer best fits each gap

autor:
Osadź

Tabela rankingowa

Styl wizualny

Opcje

Zmień szablon

Przywrócić automatycznie zapisane ćwiczenie: ?