Group 1 Apologising: I'm (really/so) sorry., I didn't realize., I apologise., It's (all) my fault., I feel terrible., It was an accident., Group 2 Accepting apologies: Never mind., No problem., I totally understand., These things happen., It's not your fault., Group 3 Not accepting apologies: How can/could you be so careless?, You can't be serious!, You promised to (look after her)., I'm really angry about this!, I'll never forgive you!,

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