Do you often make complaints? About what and why?, What types of things do people usually complain about in your country?, Do you think it’s easy to make a complaint in your country? Why or why not?, Have you ever had a complaint resolved in a way that made you feel satisfied?, Imagine you're at a restaurant, and your meal isn’t what you ordered. How would you handle the situation?, If you ordered something online, and it arrived damaged, what steps would you take to resolve the issue?, If you were a manager and a customer made a complaint about a product, how would you respond?, How would you feel if a company refused to give you a refund for a defective product?, Some people think that making complaints is often unnecessary or rude. What do you think about this?, Do you think complaining is a sign of dissatisfaction, or is it more of a way to improve services/products?, What are some reasons people might feel uncomfortable about making complaints?, In your opinion, is it better to make a complaint in person or via email/phone? Why?, Why do you think some companies or businesses are very responsive to customer complaints, while others seem to ignore them?, If you could change one thing about the way complaints are handled by businesses, what would it be and why?, Do you think people are becoming more or less likely to complain nowadays? Why?.

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