Asking for Repetition: Sorry, could you repeat that?, I didn't quite catch that., Asking for Clarification: What do you mean by ...?, Could you clarify that?, Checking Information: Could you spell that, please?, Can I read that back to you?, Problems with understanding: Sorry, I'm not with you., Sorry, I don't follow you., Asking for further information: Could you give me more details?, Technical problems: It's a terrible connection., I'm afraid I'll have to get back to you later., Summarizing the call: Let me go over what we agreed.,

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