Good Practice: Waiting for a gap to speak, Nodding and shaking head , Making eye contact, Smiling, Asking open questions, Asking for someone to repeat something, Paraphrasing, Explaining the reasons for your opinion, Bad Practice: Folding your arms, Swearing, Talking over other people, Shouting, Being aggressive when talking, Ignoring people you don't like, Asking closed questions, Saying 'I don't know,' without an explanation,

Discussions for Speaking and Listening

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