1) Which of the following is not manual handling activity? a) Pushing b) Lifting c) Carrying d) Jumping 2) Which of the following is an example of how manual handling operations can be avoided or eliminated? a) Automation b) Going home c) Standing, looking and scratching your head d) Employing a magician 3) What is the ideal height, in relation to your body, to carry a load? a) With both arms held above your head b) Knee level c) Directly in front of your eyes d) At waist height 4) In what position should your feet be in relation to a load being lifted from the floor? a) As far away from the load as possible b) Shoulder width apart, close to the load with leading leg forward c) Crossed and on the left hand side of the load d) Close to the load, on tiptoes 5) Which part of the body is most at risk from manual handling injuries? a) The eyes b) The teeth c) The earlobes d) The back 6) Which of the following is not a way to extinguish fire? a) Starve b) Smother c) Cool d) Ignite 7) Which of the extinguishers would be suitable for a fire involving flammable liquids? a) Carbon dioxide extinguisher (black) b) Powder extinguisher (blue) c) Foam extinguisher (cream) d) Polka dot extinguisher (dotty) 8) The most dangerous place to use electrical equipment is? a) Indoors b) Outdoors c) Near water d) Near other electrical equipment 9) You discover the electrical cord on a drill has been damaged and some of the cord’s insulation is missing. You should? a) Wrap tape around the damaged spot to prevent electrical shocks b) Check to see if the drill still works c) Tag the drill out of service and notify the department responsible for equipment maintenance d) Make sure that the cord does not come in contact with the floor 10) The earth, water, concrete and the human body are all conductors of electricity a) True b) False 11) Injuries from electricity can include which of the following a) Falls b) Burns c) Electric shock that may or may not result in electrocution d) All of the above 12) It is the responsibility of all employees to understand and use electrical safety everyday a) True b) False 13) An example of Electro Static Discharge or ESD is the zap sometimes one feels after walking on a floor carpet and touching a metal doorknob a) True b) False 14) Static Charges are generated all the time when two surfaces contact and separate. Electrons move from one surface to another causing an imbalance. The Surfaces with a deficiency of electron has a posi a) True b) False 15) Wrist Straps and Foot Grounders should be used while handling and working with computer hardware parts a) True b) False 16) Use shielded ESD packaging to store or transport ESD sensitive items outside an ESD protected area a) True b) False 17) Which statement describes the term ESD? a) It is a type of interference caused by electrical motors b) It is a measurement of the current flowing though electrical devices c) It is the sudden discharge of static electricity that can adversely affect a component. d) It is a device that supplies a constant level of electrical power to a computer 18) Static electricity level is high when the local weather is dry a) True b) False 19) An IT Support company generates a weekly income of £6000. A member of the IT support team has been off for one week due to a lifting accident. The business weekly income is down by 15%. What is the new income? a) £5000 b) £4500 c) £5100 d) £3900 20) The annual IT budget of a business is £10,000. Due to recycling of hardware parts through maintenance, the business has managed to save £1500. What is the percentage of the annula cost? a) 10% b) 20% c) 30% d) 15%

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