Dear Mr Smith - Dear Sir / Madam, I am writing with regard to - I am writing to complain about, I am very dissatisfied with - I am extremely disappointed with, If this issue cannot be settled - If this problem cannot be resolved, It is crucial that - It is essential that, I would be grateful if you could - I would appreciate it if you could, I look forward to your reply - I look forward to hearing from you, but - however, as a result - consequently, as - because, moreover - what is more, in addition - furthermore,

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