Do: Accept the fact that you also make mistakes, Try to find win-win solutions, Listen actively, Keep an open mind and be open to new solutions, Treat your colleagues with respect, Focus on the problem itself, Don't: Avoid discussions on the disputable topic, Insist on your way to solve an issue, because your idea is the only right one, Focus on a person, not the problem, Interrupt others while they are speaking, Give way to your emotions when you are irritated,

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