1) What should the manager/leader always be aware of? a) Influences of external changes to legislation and practice b) Not observing the team and how they work with each other 2) Why should a manager/leader empower staff? a) To feel they can take risks and improve practice b) Not to feel valued as part of the team 3) Why should a manager/leader recognise staff skills? a) To identify when there is a need for further training b) To ensure there is no need for further training 4) A manager can support staff by managing each person individually. a) True b) False 5) A manager can motivate staff by By celebrating each person's success. a) True b) False 6) Why should a manager encourage shared leadership roles? a) To enable staff to step up and lead when neccessary b) To enable them to print off important documents. 7) Good managers are not able to to identify and solve problems. a) True b) False 8) Good managers know what needs to be done and when it needs to be done. a) True b) False

Management and Leadership

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