1) this is the structure of different levels of authority in a business organisation a) chain of command b) function c) hierarchy d) span of control 2) This is removing layers of management and workers in a hierarchy a) downsizing b) empowerment c) span of control d) delayering 3) this is when a business is organised according to tasks that have to be completed. a) hierachy b) function c) authority d) chain of command 4) This is the person who works under the control of a more senior worker a) line manager b) authority c) subordinate d) delegation 5) which of these is not a reason of having an organisation chart a) people know who they are be rude to b) people know who is in charge of them c) people know who they are in charge of d) people know what jobs they should be doing 6) Orders being passed from the Director to the manager is known as a) span of control b) chain of command c) empowerment d) line manager 7) the small the hierarchy the longer the chain of command a) True b) False 8) if barnhill made teachers redundant and increased class sizes then this would be known as a) delayering b) downsizing c) empowering d) delegation 9) If Ms Berry asked me to complete a task then this would be known as a) decentralisation b) centralisation c) delegation d) span of control 10) If 2 members of staff directly report to a manger than this is known as their a) delegation b) chain of command c) span of control 11) a centralised company is most likely to be one where a) the parts of the company are located near the head office of the company b) all major decisions are made at the head office of the company c) the products made are very similar to each other d) the chain of command has been delayered 12) Sylvia is the line manager of John. This means that Deepta is a) subordinate to John b) able to delegate work to John c) Lower down the chain of command to John d) Lower down the hierarchy to John 13) Empowerment is a) giving more responsibility to workers down the chain of command b) giving less responsibility to workers down the chain of command c) downsizing the power workers have d) delayering the business

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