Utterances - Short unit of speech in reply to main speaker, Vague Language - Statements that sound imprecise and unassertive, Turn-Taking - Orderly arrangement in which people speak, Paralinguistics - Non-verbal communication, Hedge-words - Words to soften force of what is said, Ellipsis - Omission of grammatical structure, Discourse Marker - Show the reader or listener what is being said, False Start - When an utterance is started and then stopped, Back Channelling - Way of showing speaker they are being listened to,

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