Return, To give a product back to the store because you don't want it., Reverse logistics, The process of moving goods from the customer back to the seller., Pick up, When a company collects a package from a customer's home., Tagged, Labeled with a code or number so an item can be tracked., Triage, The process of sorting returned items to decide what to do with them., Recapture value, Getting some money back from an item by fixing or recycling it., Repair, To fix something that is broken or not working., Recall, When a company asks all customers to return a defective product., Refurbish, To clean and fix a used product so it can be sold as "like-new.", Warranty, A promise to fix or replace a product if it breaks within a certain time., Sold off, Selling items quickly, often for a very low price., Scrap, Items that cannot be fixed and are thrown away or sold for parts..

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