Communication, Sharing information, ideas, thoughts, or feelings with other people, Verbal Communication, Using spoken words to communicate with others, Non-Verbal Communication, Communicating without words using body language, facial expressions, or gestures, Active Listening, Listening carefully and showing understanding of what someone is saying, Eye Contact, Looking at someone while communicating to show attention and interest, Body Language, Messages shown through posture, movement, and facial expressions, Tone of Voice, How a voice sounds when speaking, for example calm, angry, friendly, or nervous, Empathy, Understanding how another person feels, Confidence, Believing in yourself and your abilities when communicating, Presentation, Speaking to a group to share information or ideas, Agenda, A list of topics to discuss during a meeting, Minutes, Written notes about what was discussed and decided during a meeting, Visual Communication, Sharing information using images, signs, symbols, charts, or posters, Formal Writing, Serious and professional writing style used for work, school, or official communication, Reflective Writing, Writing about personal thoughts, feelings, and experiences, Cultural Awareness, Understanding and respecting people from different cultures and backgrounds
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Communications Terms
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