Opening, I am writing to complain about …, On …, I purchased / ordered …, Problems, Unfortunately, …, This was most inconvenient because …, To make matters worse, …, I find this unacceptable., Request, I believe I should receive …, I would therefore like to request …, I feel that you should …, Ending, I look forward to your reply., Yours faithfully,

Opening, Problems, Request, Ending

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