communication, the exchange of Information, verbal, using spoken word to communicate, non-verbal, gestures, body language and facial expressions are examples, listening, paying attention to what someone is saying, empathy, understanding and sharing another persons feelings, respect, showing consideration and valuing another person, confidentiality, keeling information private and only sharing when needed, barriers, things that might make communication more difficult like language differences or too much noise, interpreter, someone who helps to translate, feedback, a response to a message to say it has been understood, eye contact, looking at someone’s eyes when speaking or listening, tone, the way words are spoken, body language, using movement and posture so show emotion/feelings, patience, staying calm and understanding and waiting if someone needs time, support, offering help or encouragement

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