Opening : Dear Ms Reid,, Dear Sir or Madam,, Reasons for writing the letter: I am writing to make a complaint about … that I bought from… on… ., I’m writing to complain about … that I bought from… on… ., I’m writing because I would like to make a complaint about … that I bought from… on… ., Description of the problem: There are two problems with the... . Firstly,... . Secondly,... . , Saying what you expect: I am enclosing a copy of the receipt., Could you please send me a new ... and pick up the old one?, Could you please give me a refund as soon as possible?, Could you send me a replacement as soon as possible?, Saying that you expect a reply/attention: I look forward to hearing from you., Thank you for your prompt attention to the matter., Closing the letter: Yours sincerely,, Yours faithfully,,

Real life Pre int U 9 Letter of complaint

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