1) Parent asks you, "Why are you not running the new goals?" a) I'm not sure, I will message the BCBA in our group chat and let them know you asked about the new goals. b) No Clue!! That's not my job, I just do what ReThink says. 2) BCBA tells you that you are running a program wrong? a) Well then, you do it yourself! b) Could you explain that in more detail? So, I can understand exactly what you mean. 3) The client rolls their eyes and tells you, "Get out! I hate you, I don't want to do this!!!" a) Don't have to tell me twice... (walkout) b) Hey, (client name) do you need a minute? You can pick what we do first today. 4) You get an email from your clinical team about scheduling a team meeting? a) Got it, Team Meeting for JoDo Friday at 3p.m. I have the meeting link and updated my ReThink. b) Fo Sho, count me in. Just drop me a line and I be there. 5) Lead BT sends a text about your scheduled additional training? a) ...(left on read) b) Thank you for letting me know.

Professional Communication

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