1) What is important in verbal speaking communication? a) be clear and specific b) speak slowly c) all of the above 2) How to improve your speaking skills? a) practice b) learn from others c) all of the above 3) What is the most popular communication styles at workplace? a) assertive b) passive c) agressive d) passive-aggressive 4) What type of communication you use the most in your workplace? a) verbal b) non verbal c) written d) visual

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