Have you ever had a situation where something stopped working at the worst possible moment? What did you do?, Do you usually try to fix things yourself or ask for help straight away? Why?, What’s something you own that keeps causing problems, but you still haven’t replaced?, Have you ever ignored a small problem and it turned into a much bigger issue later?, What’s the most annoying technical problem you deal with regularly?, When something goes wrong, do you stay calm or get frustrated quickly? What helps?, Have you ever had to figure something out without instructions? What was it?, What’s worse: when something suddenly stops working or when it works badly for a long time?, Do you have any “quick fixes” that usually work for everyday problems?, Have you ever had a problem that turned out to be much simpler than you expected?.

Problems & Fixes questions

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