Does my insurance coverage include accessories and packaging/box?, NO , YES, Will Protect Plus cover the loss of my phone if I left it unattended in a public place?, YES, NO, When can a customer avail Protect Plus?, After 7 days, Within 14 days, How long will my device and I will be covered under Protect Plus?, 2 years, 1 year, 3 years, Can I extend my coverage after one year period has lapsed?, NO, YES, I accidentally dropped my device into the toilet. Is this covered by Protect Plus Enhanced?, NO, YES, I accidentally dropped my device and the screen cracked. Is this covered by Protect Plus Enhanced?, YES, NO, What are the requirements to claim for Accidental Medical Expense (AME) Benefit?, completed claim form, ed medical report from the attending physician outlining the injury and treatment, original medical and hospital bills, and the inpatient discharge summary if applicable, Police report, Birth Certificate, Are there age restrictions for the PA Benefit?, NO. Any age , Yes, Policyholder must be between 18 and 75 years of age, What should I do to file a claim?, Notify Chubb of the event within seven (7) days of the occurrence of damage or the discovery of theft., Call the hotline, When do I pay the Participation Fee?, After filing a claim, Upon receipt of a Settlement Letter stating that your claim has been approved., Where do I pay the Participation Fee?, At your chosen Power Mac Center Authorized Service Provider, where you will have your device repaired or replaced., At Chubb office, To whom is Accidental Death Benefit arising from Theft or Robbery payable to?, Legal Spouse, Friend, Children, Parents, Brothers & Sisters, Which website should the customer visit to file a claim?, www.chubbclaims.com.ph, www.chubb.com, www.protectplus.com, What is Chubb's email address for customer follow-ups and inquiries?, protectplus@chubb.com.ph, protectplus@chubb.com, support@chubb.com, Select the correct statement, If a claim is approved, Chubb will pay for the diagnostic fee, Regardless whether the customer is approved or denied, Chubb will cover everything, After receiving a denial letter, can a customer still file an appeal?, NO. Once denied, the decision is final, YES. They can reach out Chubb, including the reason for the appeal and the documents they wish to include, How much will the customer need to pay for the repair if their claim is approved?, 0, 20% of the device's SRP, Minimal charges, How much will the customer need to pay for the replacement if their claim is approved?, 20% of the device's SRP, 0, depends, Is cosmetic damage (does not affect functionality) covered by Protect Plus?, NO, YES.

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