Category 1: Resistance, Fear of Change, Employees feel uncomfortable leaving familiar processes., Lack of Training, Users have not received enough instruction to use the system, Employee Concerns, Workers have questions and doubts about the new technology., Uncertainty About Benefits, Employees do not understand how the new system will help them., Refusal to Use the New System, Employees continue using old methods instead of the new software., Category 2: Adoption, Feedback, Users share suggestions to improve the system., Process Optimization, Workflows become faster and more efficient., User Training, Employees participate in workshops to learn the system., Communication Strategy, Managers clearly explain the purpose and benefits of the change., System Acceptance, Employees comfortably use the new technology in their daily tasks.

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