What is the worst shopping experience you have ever had?, Which brand names do you like the most? Why?, How important is customer service when shopping?, What's your favourite e-commerce site? Why?, Do you prefer shopping online or in a shop?, What was the last thing you bought for someone else? Why did you buy it?, Did you buy anything funny/ unusual during MCO? What was it?  , Do you belong to any loyalty programmes? Do you think it's worth collecting points/stamps?, How do you feel about sales people following you around when you shop?, Have your shopping habits changed since MCO? .

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