Could I speak to - Asking to speak to someone, Is Mr Jackson there please - Asking to speak to someone, Could I have your name please - Identifying the caller/person called, Who s calling please - Identifying the caller/person called, I m calling about - Giving a reason for the call, I m phoning to - Giving a reason for the call, I m sorry but I m busy at the moment - Saying the person is/isn't free, I m afraid he s out of the office - Saying the person is/isn't free, Can I take a message - Saying the person is/isn't free, Could I leave a message - Leaving a message, Could you ask him her to call me back - Leaving a message, I ll give him her the message - Finishing, Thanks for your help for calling - Finishing, Speak to you later tomorrow - Finishing,
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Business Result_PI_U2.3 Business communication
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