appreciating help - The extra two hours were awfully kind of you, thank you, really., offering a drink - Would you like a coke or some grape juice?, explaining how to do something - Yes, that's the way you can insert the photo. , forgiving a mistake - No problem - forget what happened., blaming somebody for something - Oh, you should have been much more careful with that knife!, complaining about noise - I'm sorry but that really is quite loud. Could you turn it down, please?, requesting to pay - Could I have the bill, please? , refusing to request to help - Sorry, but I'm sort of busy right now. I'd love to, but..., rejecting a complaint - Are you Sure? I'm not sure I agree with you., recommending - I'd say that restaurant is the best one to choose., accepting advice - That's really helpful. That makes sense - thanks!, suggesting something to do - How about we go to help the refugees? ,

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