1) What cannot be the first step in the business of companies? a) invoice b) inquiry c) offer 2) What is usually the first step in the business of companies? a) offer b) payment order c) order form d) payment order 3) Where is incoming post and e-mails recorded? a) Book of received post and e-mails. b) Book of sent post and e-mails. 4) A seller's initiative with the basic task of getting a potential customer interested in a product or service is... a) inquiry b) offer 5) The customer's order to the supplier specifying the type and quantity of goods or services, the time and method of shipment, as well as the method of payment is. a) order form b) invoice

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