Formal letter: Dear Mrs Khan,, Does not use contracted forms, Yours sincerely,, I am writing to you to express my disappointment about this., I look forward to hearing from you., Uses neutral language, Avoid using exclamation marks, Informal email: Hi Anya,, Uses contracted forms, Love from,, How are you doing?, Can't wait to see you!, Uses emotional language, Use exclamation marks,

Formal and informal language

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