Critical Query: "The courier calls the staff beautiful and hangs around the restaurant", "I'm calling from The Journal. Can I get a quote about an upcoming event?", "My son had an allergic reaction to the food we ordered!", "I'm calling about an accident that was reported to the Gardaí involving a courier.", "I got an email from Just Eat asking me to change my details and now €500 has been taken from my card!", Not a Critical Query: "I'm going to phone Joe Duffy!", "I've been robbed! Just Eat took €15 off my card. I've never ordered from you.", "I've 50,000 followers on Instagram and I'm going to tell them how I've been treated!", "I'm going to sue Just Eat", "Someone keeps sending fake cash deliveries to my address.",

Critical Query

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