Please accept my, sincere apologies., We're having a temporary problem, with our software., We're doing everything we can to, resolve the issue / sort it out., I’ll look into the matter urgently, and get back to you tomorrow., I can assure you that , this will not happen again., I apologise again, for any inconvenience this has caused., If you have any further questions, , please do not hesitate to contact me..

Apologies

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