A. Hi Carla, it's Jane here. I (0) ____ you get this message! Sorry I didn't call you earlier. I (1) ____ phone, but it's been a really busy day. Anyway, I just wanted to tell you that I might be a bit late for the aerobics class this evening. I'm (2) ____ finish a really important report for my boss for tomorrow and I need to spend a couple more hours on it to get it ready. But I'm (3) ____ finish it by 7.00 so I'll see you around 7.30. B. Hello, Mr Carlton? This is Anthea from the electrical shop. You (4) ____ collect your repaired toaster this morning but you didn't come in to the shop. Do you (5) ____ us to send it to you or do you still want to collect it yourself? The thing is, we're (6) ____ close for our annual holidays so if you don't collect it before the weekend it'll be too late. C. This is Karen from customer services with a message for Stephen Brook. I'm afraid we've had some problems with our suppliers and there's (7) ____ a few weeks' delay in the delivery of your spare parts. I'm sorry about that. I (8) ____ get a definite date from them in the next few days. I'll phone again when I've got a firm date for you.

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