Well, I think the biggest problem ____ when we have late deliveries. Then ____ isn't enough stock to sell to customers. We also sometimes have ____ customers who want you to spend a lot of ____ with them, or who want their money ____ for no reason! I have ____ problems with the computer system. It seems to crash once or twice a week. When this happens, it ____ I can't work. The other big problem is we have a ____ of documents, which are sometimes ____ to find. It's a big office and a lot of documents go missing when people ____ return them. Well, we're always very busy. It's never ____. I guess the worst ____, apart from that, is people who are ____ to you on the phone. People think they can say anything ____ they can't see you. Sometimes it's difficult to be ____ to all the customers. Well, it can be ____ noisy at times, but for me, that's ____ a problem. I think it's normal. The worst problem is when the machinery breaks down and we ____ work. We have to stop production ____ call the engineers. the other big problem ____ when the customers want to change their orders.

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