1) What kind of room did Tony reserve? 2) How many nights did Tony reserve the room for? 3) What does the receptionist ask Tony to show him? 4) What does the receptionist need to put on file in case he uses the mini bar? 5) How much is the upgrade? 6) What does the upgrade include? 7) Does he take the upgrade? 8) What room is he in? 9) How does he get there? 10) What time is breakfast served?

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