There are a couple of things I’d like you to go over. - Sure. Which points would you like to talk about?, If I remember correctly, you said we can launch the product in April. Is that right? - Yes, that’s what I said., Tell me, what exactly do the figures in the first paragraph refer to? - They’re the monthly sales quantities for each product., I lost you for a second. Could you say that again, please? - Sorry. What I was saying is that we need to increase our margins., I’m having a little difficulty following the proccess - Would it help if I start again at the beginning and talk about each stage of the process?, The sound went for a moment. Would it be possible for you to send me an email? - No problem. I’ll mail you after this call with a summary., Sorry, I don’t follow. What are gross figures? - They are the total amounts before taxes and other costs are taken away., Just to make it a bit clearer, do you have last month’s figures as well? - Yes, I do. They’re listed in column 13 of the file on your screen.,

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