Hard Skills: Computer programming, Counting change from a cash register, Unloading materials from trucks, Getting a license to drive a bus, Making a spreadsheet on the computer, Cleaning an office, Speaking another language, Skills that can be taught through hands on experience, Ability to perform a job or task, Writing, Soft Skills: Discussing a mistake you made at work with your boss, Working respectfully with people from other cultures, Resolving a problem with a customer (Conflict Resolution), Listening closely and remembering directions (Active Listening), Managing the schedules of 5 children (Time management), Dealing with difficult people, Being honest when you make a mistake, Having a positive attitude on a bad day, Personal Qualities, Being Positive,

Hard Skills vs. Soft Skills

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