Miscommunication - What happens when people understand a message differently than intended?, Clarify - What verb means “to make something easier to understand”?, Feedback - What’s the business term for giving opinions about someone’s performance or ideas?, Persuasive - What word describes a way of speaking that convinces someone to do or believe something?, Articulate - What word means "able to express ideas clearly and effectively in speech or writing"?,

Unit 1 Upper intermediate

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