Recipe - "We are sorry to hear about your recent experience with our product. Please accept our apologies and a full refund.", Instruction manual - "To bake a chocolate cake, you will need the following ingredients: flour, sugar, eggs, and cocoa powder. Preheat the oven to 180°C, mix ingredients in a bowl, and bake for 30 minutes.", Advert - "Our new phone comes with a sleek design, a high-quality camera, and long-lasting battery life. Available now for just £199.99!", Letter of complaint - "Dear Sir/Madam, I am writing to express my dissatisfaction with the service I received at your store. I visited last week and found that the staff were unhelpful and the items were overpriced.", Informal email - "Hi John, just wanted to let you know that I’m running a little late for our meeting. I should be there by 10:30. See you soon!",

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