Establish the conflict situation by pinpointing the issue without blame., List your party's and the other party's needs and wants through discussion., Brainstorm possible solutions without initially worrying about if they are good or bad ideas., Think about the pros and cons of your proposed solutions to evaluate and choose solutions., Plan and implement by agreeing on who does what by when and how success will be measured., Review and follow up - check in on progress and reflect on what worked to improve future collaboration.

A problem solving process

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