1) The first impression in business meetings; may be a handshake, bow, or sampeah. a) Conflict Style b) Hierarchy c) Communication Style d) Greetings 2) Can be direct or indirect, high-context or low-context. a) Decision Making b) Formality in Meetings c) Greetings d) Communication Style 3) The ranking of authority, age, or status in organizations. a) Work Relationships b) Gift Giving c) Business Etiquette d) Hierarchy 4) The process of choosing a course of action; can be top-down or consensus-based. a) Decision Making b) Business Etiquette c) Greetings d) Time Orientation 5) The way people discuss deals; may focus on contracts, relationships, or patience. a) Business Etiquette b) Negotiation Approach c) Greetings d) Conflict Style 6) Accepted manners and customs, such as dress, dining, and meeting behavior. a) Greetings b) Negotiation Approach c) Decision Making d) Business Etiquette 7) Attitude toward punctuality and deadlines; strict or flexible. a) Conflict Style b) Hierarchy c) Time Orientation d) Negotiation Approach 8) How disagreements are managed: openly, indirectly, or avoided. a) Decision Making b) Formality in Meetings c) Conflict Style d) Greetings 9) Practice of exchanging presents to build trust or show respect. a) Business Etiquette b) Gift Giving c) Formality in Meetings d) Work Relationships 10) The balance between personal trust and professional ties in the workplace. a) Work Relationships b) Formality in Meetings c) Decision Making d) Greetings 11) Degree of structure, etiquette, and protocol expected during business discussion a) Conflict Style b) Gift Giving c) Business Etiquette d) Formality in Meetings

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