1) What are internal factors? a) Things inside the business that affect decisions b) Things outside the business that affect all firms c) Government policies and laws d) Competitors’ actions 2) Which internal factor is about workers and their motivation? a) Customers b) Employees c) Suppliers d) Competitors 3) Which internal factor is about how much money the business has? a) Technology b) Employees c) Finance d) Marketing 4) Which internal factor is about leadership and decision-making? a) Technology b) Finance c) Customers d) Management 5) Which internal factor involves machinery, equipment and IT? a) Employees b) Finance c) Technology d) Environment 6) Poor decisions made by leaders are a weakness of which factor? a) Finance b) Employees c) Technology d) Management 7) Not having enough money to pay suppliers is an issue with… a) Finance b) Technology c) Competitors d) Employees 8) Staff going on strike affects which factor? a) Technology b) Employees c) Suppliers d) Competitors 9) Buying new machinery improves which factor? a) Employees b) Finance c) Technology d) Social factors 10) The skill level of employees mainly affects… a) Finance and costs b) Management style c) Technology and IT d) Productivity and quality 11) Which factor is affected if a business cannot get a bank loan? a) Management b) Finance c) Technology d) Employees 12) Unrealistic targets set by managers is a problem with... a) Employees b) Technology c) Management d) Finance 13) Well-trained and motivated staff improve… a) Customer service b) Competitor behaviour c) Government policy d) Finance 14) Outdated IT systems slowing production is an issue with… a) Employees b) Finance c) Management d) Technology 15) Which factor affects how clear communication in the business is? a) Management b) Employees c) Technology d) Finance 16) Having strong cash flow is an advantage of which factor? a) Technology b) Finance c) Competitors d) Employees 17) Cutting training budgets would negatively affect… a) Economic factors b) Technology c) Employees d) Management 18) A manager using an autocratic style is an example of… a) Finance b) Employees c) Management d) Technology 19) Efficient equipment that reduces costs links to which factor? a) Local community b) Technology c) Competitors d) Employees 20) High staff turnover relates to which factor? a) Management b) Finance c) Technology d) Employees

Internal Factors

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