1) non verbal communication consists of  a) eye contact b) body language  c) hand gestures  d) all of the above 2) what general communication skills are employers looking for  a) public speaking skills  b) being very good at getting their point across to others c) keeping up to date with social media  d) effective reading, writing, listening and speaking skills 3) verbal communication includes the ability to communicate with others using the correct a) safety terms and language  b) tone and manner c) type of hand signals d) set of work regulations 4) if your employer gives you a job you do not understand you should a) take a break b) try to work it out by yourself c) ask your employer for further clarification d) get a colleague to complete the job 5) one of the most important aspects of risk assessment is to  a) set out a piece of work  b) measure the area carefully  c) identify the hazards in the workplace  d) complete the job as quickly as possible  6) employment skills an employer will value are a) good attendance  b) good time keeping  c) positive attitude d) all of the above 7) accidents in the workplace must be reported in line with regulation a) PPE b) HSE c) RIDDOR d) CDM 8) an appointed first aider at work must ensure a) Knows the health and safety at work act  b) can advise staff on PPE c) will take charge of first aid requirements d) is a manager  9) when an employer provides a first aider in the workplace they must ensure that  a) they work full time b) the first aider is fit and healthy c) they know where the nearest hospital is d) they have achieved the appropriate first aider qualification 10) the aim of emergency first aid is to a) get people back to work as soon as possible b) reduce the effects of injury or illness a person has suffered at work c) transport someone to hospital d) e able to talk about first aid 11) important aspects of employability are a) not using your phone while at work b) coming prepared for work c) look after your PPE for work d) all of these 12) the regulation RIDDOR stands for a) reporting of injuries, diseases and dangerous occurrences regulations   b) reporting incidents, diabetes and dangerous occurrences regulations  c) recording in diaries of disease or rabies  d) recording ice, downtime and danger regulations 

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