There's a problem with my smartphone., There's something wrong with the camera., It has stopped working., Can you repair it?, Can I exchange it, please?, The dial has come off., Can I have my money back, please?, It doesn't work., It is broken, What's wrong with it?, I'm going to write to customer service., When did you buy it?, Have you got the receipt?, I'm not happy about that., Can I see the manager, please?, We can repair it., We don't give refunds., I can give you a credit note., Would you like a refund?, There's nothing I can do.,

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