communication , the exchange of Information, verbal , using spoken word to communicate , non-verbal , gestures, body language and facial expressions are examples, listening , paying attention to what someone is saying , empathy , understanding and sharing another persons feelings , respect , showing consideration and valuing another person , confidentiality , keeling information private and only sharing when needed , barriers , things that might make communication more difficult like language differences or too much noise , interpreter , someone who helps to translate , feedback , a response to a message to say it has been understood , eye contact , looking at someone’s eyes when speaking or listening , tone , the way words are spoken, body language , using movement and posture so show emotion/feelings , patience , staying calm and understanding and waiting if someone needs time, support , offering help or encouragement .

communication

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