I’m a..... we h...... a p...... w.... your latest delivery., I’m very s.... about that. I’m afraid our driver was d.... at the border again., Leave it w.... me. I will l... i.... the matter., What s.... to be the problem?, In what w... are they d.... ?, I’m very sorry. This has never h.... before. It must be d.... to bad handling., If you s.... us back the d sets, we’ll send you r.... immediately and g.... you a d.... on your next order., I’m c.... about a m..... on our invoice. It l.... like you have o.... us by $50., I’m s.... about this. Our accounts department m.... h.... made a small mistake, We’ll i.... a c.... invoice immediately., I’m very sorry, madam. We are r.... s.... -s.... at the moment., Please w.... here and I’ll f..... s..... to help you.,

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