Share a funny story when you lost control of your emotions (e.g., got very angry or upset)., Switch roles: one student is very calm emotionally, the other is very impulsive. Discuss how different approaches affect conflict resolution., One student is a caller with an emotional problem, the other is a hotline operator giving advice based on EI skills., Share a real (or funny fake) tip for managing emotions., 💣 Convince your partner: "Impulse control is more important than empathy.".

Emotional intelligence

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