Lean production , producing with the minimum wasted resources while maintaining high quality, Process innovation, use of new or much-improved production methods or service delivery methods., Enterprise resource planning (ERP), use of a single computer application to improve operations efficiency., Kaizen, Japanese term meaning continuous improvement., Cell production, Flow production split into self-contained groups., Critical path , sequence of activities that must be completed on time., Network diagram, the diagram used in critical path analysis., EST , an activity cannot begin before this time., LFT, an activity cannot finish later than this time without delaying a project., Total float , amount of time an activity can be delayed without dealying the whole project., Simultaneous engineering, product development organised so that different states are done at the same time., Operational flexibility , ability of a business to vary the level of production and range of products following changes in customer demand. .

Chapter 28

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