Your boss asks you to finish a big report by tomorrow, but you are already doing overtime on another project. (Key words: not work), A colleague says the client meeting is at 3 PM, but in your calendar it's at 2 PM. (Key words: confirm), Your manager asks if you can organize the team building event next month. (Key words: take care), You sent an important email to the wrong client. Your team leader points it out. (Key words: apologize, trouble), A teammate suggests solving a problem by buying very expensive new software. (Key words: not sure), You missed a deadline because you were sick. You are explaining this to your project manager. (Key words: feel bad), Your coworker says the new policy is "flexible," but you don't understand what that means here. (Key words: what, mean), You accidentally deleted the only copy of the meeting notes. (Key words: fix, right away), Your boss says, "To avoid being late for work, we should all leave 10 minutes earlier." (Key words: right), A colleague apologizes profusely for a very small, simple mistake. (Key words: don't worry), Your manager asks you to call a very rude client you've had to deal with before. (Key words: could you [ask someone else]), You gave a colleague the wrong dates for a meeting, which confused them. (Key words: my fault), Your team needs a new project name. You have a different idea to suggest. (Key words: how about), A new intern makes their first small mistake and is very nervous. (Key words: mistakes happen), You gave a customer the wrong price because you read the old price list. (Key words: make sure, again), A colleague explains they lost internet connection and couldn't send the file. You believe them. (Key words: on purpose), The office coffee machine is broken, and everyone is complaining. (Key words: let me, take care), You made a serious error in a report that was already sent to the director. (Key words: responsibility, mistake), A coworker sincerely apologizes for speaking sharply to you when they were stressed. (Key words: thanks, appreciate), A system error caused a major problem that you now need to solve. (Key words: deal with), You realize you forgot to tell your teammate about a last-minute schedule change. (Key words: my bad).

Work | functional language | B1

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