Lean production - An approach to production that minimises waste, Just in time production (JIT) - When goods are made in response to a customer order, and stock/inventory is minimised, Kaizen - Continuous improvement, where changes are made in small continuous steps , Quality assurance - When products are checked at every stage in the production process to achieve 'zero defects', Quality control - When a sample of products are checked at the end of the production process to ensure they meet quality standards, Total quality management - When quality is 'built-in' to a business and every worker in every position is responsible for quality,

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