1) The 'effectiveness' evaluation criteria is concerned with a) use of resources b) ability to meet goals and objectives c) satisfaction of stakeholders d) human resources 2) An example of an employer of choice initiative is a) flexible work arrangements b) time to spend on personal projects c) quality leadership d) diversity in the workforce 3) Leaders that encourage others through their personality would align with which leadership style: a) bureaucratic b) charismatic c) authoritative  d) transactional e) transformational f) mentoring 4) True or False - The role of a leader in the maturity stage is to become the enabler, to facilitate the growth and intrapreneurship characteristics of other employees. a) True b) False 5) Someone who can be distinguished from other employees because they not only function within their role capabilities, but they seek ways to contribute to the overall objectives and mission of the business they work for. a) entrepreneur b) intrapreneur c) manager d) leader 6) An inclusive workplace is estimated to increase productivity by  a) 20% b) 30% c) 40% d) 50% 7) Which bank refused a work-from-home arrangement that was later over-turned by The Fair Work Commission? a) Commonwealth b) ANZ c) Westpac  d) Suncorp 8) Which stage of the employment cycle focuses on the induction and training of staff to support the business in achieving its desired corporate and organisational culture? a) recruitment b) development 9) Facebook hosting a 'hackathon' would be an example of which HR strategy? a) Diversity and Inclusion b) Employer of Choice c) Fostering Intrapreneurship d) Leadership and management 10) This stage of the employment cycle also requires that staff continue to be motivated with recognition and rewards, along with clear progression pathways to keep them engaged and challenged within their roles.  a) Acquisition & Recruitment b) Development c) Maintenance d) Separation 11) True or False - the efficiency criteria is related to costs and expenses only a) true b) false 12) Which is NOT an example of an expansion strategy a) vertical and horizontal growth b) developing a niche c) innovation d) research and development e) emerging technology f) subsidiaries 13) Supermarkets using more and more private labels is an example of a) horizontal growth b) vertical growth c) product development d) innovation 14) Disney acquiring Pixar is an example of a) horizontal growth b) vertical growth 15) Competitiveness as a criterion used to evaluate is NOT related to a) competitive advantage b) meeting or exceeding market standards c) market share d) efficient use of time and money 16) When a business manufactures the products in their home country and then send them off to be sold in another country. a) exporting b) importing 17) a contractual agreement is in place that allows one business to use another business’s intellectual property (IP) a) licensing b) subsidiary 18) Starbucks Licensed the business to Percassi in Italy a) True b) False 19) An example of a joint venture was between a) Google and NASA b) Emirates and Qantas 20) Which is NOT a role or characteristic associated with using an international agent a) they act as a representative of the business b) generally paid on a commission basis for value of sales c) take ownership of the business d) generally based in the export market e) provide input on local market conditions to help the exporter decide on pricing f) does not actually handle payments from customers 21) Benefits of outsourcing include a) avoiding strict labour laws b) misaligned interests between parties c) take advantage of specialised skills, cost efficiencies and labour d) languages barriers 22) Offshoring and Outsourcing are the same a) true b) false 23) Which is a criticism of offshoring a) labour flexibility b) access to a global talent pool c) lower cost d) transferring jobs to other countries 24) When a business is owned and controlled by a larger company. This mode of entry is called - a) Importing b) vertical growth c) international distributors d) sales subsidiaries  e) strategic alliance f) joint venture 25) Which is an example of using Sales Subsidiaries as a mode of entry: a) Cotton On selling clothing in the UK b) Nike's ownership of Hurley and Converse c) Percassi establishing StarBucks in Italy d) Super Rooster franchising into Brisbane 26) Which is NOT a risk of global expansion a) disruption to supplies b) loss of employee confidence c) damaged market reputation d) different government policy and taxes e) overextension of finances f) access to new markets 27) a prepared course of action designed to help a business respond effectively to a future event or circumstance that may not happen circumstance that may or may not happen a) Contingency Plan b) Risk Management Plan c) Strategic Plan d) Back-up Plan 28) A business that operates within the confines of one country a) Domestic business b) Global business 29) Mature businesses have many motivations to expand globally. Which is NOT an example: a) reduced risk of decline b) profit potential c) gain competitive advantage d) gain economies of scale e) increase costs of operation f) increase buying power 30) Which is NOT a characteristic of the maturity stage a) slower growth to previous stages b) Competitive, possibly even a market leader c) well known and established brand reputation d) new and inexperienced staff e) focus on keeping existing customer base f) systems and processes are established

Unit 3, Topic 1 - Modes of Entry & HR Strategies

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