1) Travellers can buy tickets online. 2) The airline must inform passengers about any delays. 3) Customs officers may inspect your luggage at the airport. 4) The guide could organise a city tour for the group. 5) The passengers must fasten their seat belts during take-off. 6) The hotel staff might deliver breakfast to the rooms. 7) The crew can serve drinks during the flight. 8) The travel agency must confirm all bookings in advance. 9) The mechanic could repair the plane before the next flight. 10) The company may cancel the trip because of bad weather.

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