1. Reason for writing - On Friday, November 27th, I bought a Link76 laptop from your website and it is not working., 2. Describe the problem - It overheats when I play games and it keeps crashing when I do my homework., 3. Actions already taken - I called RocketTech's customer hotline and waited 30 minutes to speak to someone, 4. What they want the store to do - I would like RocketTech to repair my laptop or provide a new one as soon as possible.,

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